• Our Friend the Faceclutcher
  • Conspiracy Media Group is a social research and communication strategy agency.

    We focus on finding insights amidst the noise and guide clients in how those insights can but used to move their business forward.

Invasion Of The Twitter-Snatchers

We posted recently about the growing volume of bot-generated posts in social in general and on Twitter in particular. Good piece on slate about this “artificial stupidity”. It’s relatively harmless to the average jane/joe but for businesses who are paying for social listening tools it’s a real problem as an increasing quantity of what they interpret as relevant volume is utter bullshit.

Alicia Vikander in Ex Machina.

The vapidness of the results from social listening tools are a dirty little secret of the industry, the equivalent of the fake clicks that are a big part of online media, but eventually this issue puts at risk social listening as a research tool. Hopefully Twitter fixes things before it gets damaged beyond repair.

The Twitter Analytics Mess

twitterbot

A few years ago blogs became disastrous for social analytics. The blog content farms like Demand Media corrupted blogs as a source for analytics until Google changed the algorithm and cleaned it up.

Twitter is suffering from the same issue now. Bots and other high-volume oddities have clogged search results and rendered broad analytics virtually useless. Trust us, don’t trust Twitter results via social listening tools. They’re generally full of odd spam and bot-crap.

This isn’t Twitter’s only issue for use in analytics. The network increasingly feels like a PR Newswire source and less like a true environment for social exchanges. This combo of Bot-spam and Newswire-centricity has us depending less and less on the network for getting real insight into consumer point of view on a brand or a topic. I imagine us leaving Twitter out if it doesn’t get cleaned up soon.